The Reasons Behind Project Failures | iCert Global

Some of the most notorious projects that failed are no doubt examples that have been referred to in the media. Government projects have been so well publicized and they have not succeeded because everyone can see how much money is spent, and how the project is going.

Here are some high-profile project  failures:

• Wembley Stadium: The Australian Multiplex Company was rebuilding Wembley Stadium. They anticipated that the costs of the project would escalate quickly, and that they would be out £750 million as they never dreamed that steel prices would increase that much.

• Millennium Dome: The Millennium Dome suffered from financial issues; by the year 2000, it required an extra £179 million from the National Lottery to be completed. The project had many other issues that were too numerous to mention, and it cost significantly more than anyone could have ever imagined.

• Scottish Parliament: The Scottish Parliament had its own issues. They had five schemes and were twenty months late to complete the project. At the end of the day, it cost ten times more than it was supposed to, and ended at £430 million instead of the originally budgeted £43 million.

• Bath Spa Complex: The Bath Spa complex was intended to increase tourism to the area, which it did, however the costs were originally £13.5 million, but delays and problems with construction increased the costs by an additional £43 million. This meant that the government had to use further taxpayer funds to cover the additional cost, rather than the original allocation of lottery funds.

• Channel Tunnel: The Channel Tunnel, connecting the UK to France, also breached budget. The cost of the original funding for costly expectations of £4.8 million increased to £10.9 million. These upper expenses caused problems for contractors and were delivered behind schedule.

• Airbus A380: The Airbus A380 was to take its first flight in 2006 but faced serious issues as the due to the fact the design team utilized the wrong software to design the aircraft, and this resulted in delays and serious financial penalties to the tune of £1 billion each year as it also affected the share price of the company, which led to a number of employees losing their jobs in Germany and the UK.

All of these projects were looked into by experts and everyone paid attention. It is something you need to anticipate on a large project, lots of scrutiny and if it doesn't go according to plan, people want to understand what went wrong and how it could have been done differently.

Success or Failure? A Re-examination

Every story has two sides, and you can evaluate projects based on success and failure. A interesting example is the Millennium Dome, which had many more financial problems, had 5.5 million paid visitors, or twice as many as any other UK tourist attraction that same year. In addition, there was almost 1 million visitors with free passes.

Why Did Your Project Fail?

While planning your projects, the pertinent question remains... What caused your project / initiative to fail? What measures will assure success? What does your project Sponsor think success looks like, and how can you define that? 

These are all questions to be addressed in the planning stage. Having a goal of "success" to aim for won't guarantee success as there can be many possible reasons for failure.

Why do projects fail?

There are many reasons for project failure. A study from the UK Office of Government Commerce identified some of the main reasons for project failure:

1. No strong visible executive leadership: Without visible leadership from someone that knows what is going on, the project can lose all direction.

2. Poor processes for identifying and managing issues: Issues that are not identified and acted upon early in the project balloon into larger problems.

3. The divide between technical experts and the business support team: In the trenches, it is possible for the project team, and the business support side to be worlds apart.

4. Resistance to change: People generally resist change. For people and for business processes.

5. Duration of project: Projects lasting longer than 12 months are at greater risk take into account the rapid change in business environment.

Interestingly, technology usually is not the primary cause of project failure. This means human factors and change management far outweigh technology.

Project Management Dilemmas

There is a significant range of academic research examining what has caused projects to succeed or fail; however, project management professionals are generally not open to share the rationale. For example, organizations are generally reluctant to explain what made a project fail, even if anonymous surveys are involved.

Most studies on project failure focus on public projects funded by taxpayer dollars. Public projects are usually large and have good visibility. Likewise, audit reports can usually be accessed by anyone, and you can study what the organization reported as to why they failed. This means future project managers can learn substantial lessons through the relatively open reporting surrounding public tax funded project failures.

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Conclusion

In project management, as long as the key objectives were met, success has taken place. However, they may have missed the deadline, or gone over budget. There are no issues if the project is rebuilt from lessons learned by both the success and failures. Ultimately, success is measured by how well it brings value to the stakeholders.

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