Request a Call Back

Home > IT Service Management > ITIL Operational Support and Analysis Certification Training > Port St Lucie, FL

ITIL® Intermediate Operational Support and Analysis Certification Training Course in Port St Lucie, FL, United States

      Hoda Alavi rating Rating 5/5 Stars "Thank you for your great course, great support, rapid response and excellent service."
    stars Rating 4.9/5 Stars based on 694 Reviews | 16745 students enrolled

Key Features

  • Complimentary 1year of High Quality E-Learning Access
  • Earn 16 Hours PDU (Training) Certificate
  • Peoplecert approved course content
  • 24x7 teaching assistance and support
  • Hard copy of the course Material
  • sample test papers
  • Exam Simulators
  • On-request revision session


ITIL® Intermediate Operational Support and Analysis Certification Training Schedule in Port St Lucie, FL


E-LEARNING

USD : 399.00   299.00


  • ITIL Operational Support and Analysis 90 Days E-Learning
  • Self paced online e-learning
  • Interactive audio-video lessons
  • Online Exam Simulator
  • ebook and study materials

Enroll for more months

Enroll Now

CORPORATE TRANING


  • Customized learning delivery model (digital material and/or instructor-led)
  • Flexible pricing options
  • Enterprise grade Learning Management System (LMS)
  • Enterprise dashboards for individuals and teams
  • 24x7 learner assistance and support

More Information

Contact Us

Quick Enquiry Form




ITIL® Intermediate Operational Support and Analysis Training Course Description in Port St Lucie, FL



 Course Description Images Prepare for the ITIL Intermediate Operational Support and Analysis Certification Exam with full-time intensive training course from iCert Global in Port St Lucie, FL. We are an AXELOS Certified Partner for imparting ITIL Intermediate training and an Acquiros Accredited Training Organization (ATO) for ITIL Intermediate certification training worldwide.
Our expert trainer will ensure that your learning goals are achieved by attending our three days full-time, intensive training session. Our course content includes two simulated ITIL Intermediate Operational Support and Analysis (OSA) practice tests with 80 sample ITIL Intermediate OSA exam prep questions. Our AXELOS accredited courseware, interactive training by an industry expert with real-life case studies and two simulated tests will prepare you to clear the ITIL Intermediate OSA Exam on your first attempt.
Don’t miss this chance to fast track your career as an ITSM professional with a globally recognized ITIL Intermediate OSA certification that propels your career to greater heights.
Please fill-in the Enquiry Form on this page to know more about our upcoming ITIL Intermediate Operational Support and Analysis (OSA) certification training courses in Port St Lucie, FL and other cities across United States or call now on +1 (713)- 287-1213 / (713)-287-1214 or e-mail info (at) icertglobal (dot) com for more information on our upcoming ITIL certification training courses in Port St Lucie, FL.

Quick Enquiry Form


ITIL® Intermediate Operational Support and Analysis Training Course Agenda in Port St Lucie, FL



Course Overview

Operational Support and Analysis Qualification

The Operational Support and Analysis module is one of the ITIL Service Capability modules, and will be of interest to candidates wishing to gain a deep level of understanding of ITIL processes and roles, how they are implemented and how they interact.

Is it right for me?

As with any of the Intermediate modules, there is no mandatory requirement but two to four years professional experience working in IT Service Management is highly desirable.

The Operational Support and Analysis qualification would suit candidates in the following IT professions or areas:

Configuration Manager
Availability Manager
System Software
Applications Support
IT Operations Manager
Network Control and Operation
Database Administrator
Problem Manager
Network Support

We have provided this list as a guide only, and choices will depend on the candidate's individual career goals and objectives.

Why should I take it?

The modular structure of the Intermediate level allows candidates to develop an ITIL specialism. The Operational Support and Analysis module will help you to gain the technical level of knowledge and skills required for detailed execution and implementation of specific ITIL processes.

Lifecycle modules which would enhance your knowledge gained from this module are:
Continual Service Improvement (CSI)
Service Operation (SO)

You may also choose to use the qualification and credits and supplement them with additional modules to achieve ITIL Expert Level.




ITIL® Intermediate Operational Support and Analysis Exam and Certification in Port St Lucie, FL



To be eligible for the examination leading to  the ITIL Operational Support and Analysis Certificate, the candidate must fulfill the following requirements:

1. At least 30 contact hours (hours of instruction, excluding breaks, and not including summary review time) with an Accredited Training Organization (ATO) or an accredited e-learning solution) for this syllabus, as part of a formal, approved training course/scheme

2. 2 to 4 years’ professional experience working in IT service management is highly desirable

3. Hold the ITI L Foundation Certificate in IT Service Management (or other appropriate earlier ITIL and bridge qualifications)




ITIL® Intermediate Operational Support and Analysis Certification Training FAQs in Port St Lucie, FL



What is the cost of ITIL Foundation classroom training?
ITIL Foundation courses are generally 3 days long. iCert Global offers ITIL Foundation course that leads to the ITIL foundation qualification and enables delegates to understand the key concepts and terminology within the newly updated ITIL framework. Delegates will sit the ITIL exam on the final day. The cost of this course depends upon the location .

What is an ITIL qualification?
ITIL stands for: Information Technology Infrastructure Library.
The ITIL Certificates are designed as - IT Service Management - qualifications . They are aimed at all personnel who wish to become familiar with the best practices for IT Service Management, as defined in the Axelos IT Infrastructure Library guidelines.

What does having ITIL certification mean?
The holder of the Foundation Certificate in IT Service Management should be aware of the techniques, processes and functions in the core ITIL publications of Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. He or she should be able to relate this knowledge to wider IT issues and to their own work environment.

How do I get recognised in ITIL?
To get recognised in ITIL as an individual you need to achieve certification by taking an ITIL examination through a recognised exam centre. There are several levels to ITIL certification and which one aim to reach will depend on your current career level and your aspirations for the future.
For companies wishing to adopt ITIL, the route tends to be slightly different. The biggest decision is deciding if ITIL is right for you, and that requires an investment of time, collecting and reviewing information from the marketplace.

Why do I need an ITIL Qualification?
The majority of people that consider ITIL as a qualification do so for career and personal development reasons. Often this is driven by a change of job or career, where you notice that to get to the top of the CV pile, you need to have an extra qualification like ITIL (even if you have been involved in service management successfully for many years without it). In many advertised positions ITIL has become a prerequisite.
The majority of companies that implement ITIL also encourage their employees to take the exams. If your staff have accredited ITIL qualifications, then you can present your company as using ITIL. This works particularly well where you tender for or supply to any large IT organisations or outsourcing companies.

What Does ITIL Comprise of?
ITIL consists of a library of five books:

  • Service Strategy – Guidance on defining the types and levels of service that you wish to provide to your users and/or your customers.
  • Service Design – Guidance to shape the way in which your service strategy will become a reality.
  • Service Transition – Guidance on the implementation of these services.  Moving from the previous state to the new state.
  • Service Operation – Guidance on the day to day management and measurement of your services.
  • Continual Service Improvement – Guidance on how to periodically reviews your portfolio of services to ensure that they are as good as they can be and still of value you to your clients.

In addition, ITIL is supported by a comprehensive qualifications scheme, accredited training organisations, and implementation and assessment tools.

Can I use the ITIL Manuals only to study?
For foundation level you can, as the ITIL manuals contain pretty much everything you need. However it is hard work, and often your own interpretation of ITIL may be different to that required. If you are working on a shoestring budget, then this may be the only option open to you, but with all the extra study involved, your time may be better spent learning using an accredited course.
For the intermediate or diploma levels it is compulsory to attend an accredited training course.

What languages are the ITIL examinations available in?
The Foundation examinations are available in English, French, Spanish, German, Portugese, Chinese, Japanese and Russian. The Practitioner examinations are available in English only. The Service Manager examinations are available in English, German and Russian.

If I take ITIL Foundation in another language do I still have to learn the ITIL terms in English?
Yes, you do. In the examinations you will find both the English as well as the translated terms. The ITIL terms can be found in the exam requirements.

How long do I have to wait for the results of my multiple choice examinations?
For each multiple choice exam, every candidate receives the result paper and certificate within four weeks of the examination session.

How can I specify how my name should be printed on the certificate?
At the start of the examination session one fills in the Personal Data Form. On this form there is an item where you can specify exactly how your name should be printed on the certificate.

What happens if I fail an exam?
In the unfortunate case you failed an examination, you can take part in another examination session, which is subject to a resit fee. This does not necessarily have to be at the same examination centre.
There is no limit to the number of times you can retake the examination.
Exam pass rates are much higher for delegates who have sat an accredited training course. You should consider potential resit costs when choosing the most appropriate training route.

What is Prometric and what is its role?
Thomson Prometric is a worldwide provider of computer based examinations. The ITIL Foundation examination is one of the examinations available in the Prometric Authorized Testing Centers.



Customer Testimonials





View all TESTIMONIALS



Customer REVIEWS

View all

ITIL Operational Support and Analysis Training in Other Cities

ITIL Operational Support and Analysis Certification Training in Altamonte Springs, FL         ITIL Operational Support and Analysis Certification Training in Apopka, FL         ITIL Operational Support and Analysis Certification Training in Boca Raton, FL         ITIL Operational Support and Analysis Certification Training in Bonita Springs, FL         ITIL Operational Support and Analysis Certification Training in Boynton Beach, FL         ITIL Operational Support and Analysis Certification Training in Bradenton, FL         ITIL Operational Support and Analysis Certification Training in Cape Coral, FL         ITIL Operational Support and Analysis Certification Training in Clearwater, FL         ITIL Operational Support and Analysis Certification Training in Coconut Creek, FL         ITIL Operational Support and Analysis Certification Training in Coral Gables, FL         ITIL Operational Support and Analysis Certification Training in Coral Springs, FL         ITIL Operational Support and Analysis Certification Training in Cutler Bay, FL         ITIL Operational Support and Analysis Certification Training in Davie, FL         ITIL Operational Support and Analysis Certification Training in Daytona Beach, FL         ITIL Operational Support and Analysis Certification Training in Deerfield Beach, FL         ITIL Operational Support and Analysis Certification Training in Delray Beach, FL         ITIL Operational Support and Analysis Certification Training in Deltona, FL         ITIL Operational Support and Analysis Certification Training in Doral, FL         ITIL Operational Support and Analysis Certification Training in Fort Lauderdale, FL         ITIL Operational Support and Analysis Certification Training in Fort Myers, FL         ITIL Operational Support and Analysis Certification Training in Fort Pierce, FL         ITIL Operational Support and Analysis Certification Training in Gainesville, FL         ITIL Operational Support and Analysis Certification Training in Greenacres, FL         ITIL Operational Support and Analysis Certification Training in Hallandale Beach, FL         ITIL Operational Support and Analysis Certification Training in Hialeah, FL         ITIL Operational Support and Analysis Certification Training in Hollywood, FL         ITIL Operational Support and Analysis Certification Training in Homestead, FL         ITIL Operational Support and Analysis Certification Training in Jacksonville, FL         ITIL Operational Support and Analysis Certification Training in Jupiter, FL         ITIL Operational Support and Analysis Certification Training in Kissimmee, FL         ITIL Operational Support and Analysis Certification Training in Lakeland, FL         ITIL Operational Support and Analysis Certification Training in Largo, FL         ITIL Operational Support and Analysis Certification Training in Lauderhill, FL         ITIL Operational Support and Analysis Certification Training in Margate, FL         ITIL Operational Support and Analysis Certification Training in Melbourne, FL         ITIL Operational Support and Analysis Certification Training in Miami Beach, FL         ITIL Operational Support and Analysis Certification Training in Miami Gardens, FL         ITIL Operational Support and Analysis Certification Training in Miami, FL         ITIL Operational Support and Analysis Certification Training in Miramar, FL         ITIL Operational Support and Analysis Certification Training in North Lauderdale, FL         ITIL Operational Support and Analysis Certification Training in North Miami Beach, FL         ITIL Operational Support and Analysis Certification Training in North Miami, FL         ITIL Operational Support and Analysis Certification Training in North Port, FL         ITIL Operational Support and Analysis Certification Training in Oakland Park, FL         ITIL Operational Support and Analysis Certification Training in Ocala, FL         ITIL Operational Support and Analysis Certification Training in Ocoee, FL         ITIL Operational Support and Analysis Certification Training in Orlando, FL         ITIL Operational Support and Analysis Certification Training in Ormond Beach, FL         ITIL Operational Support and Analysis Certification Training in Oviedo, FL         ITIL Operational Support and Analysis Certification Training in Palm Bay, FL         ITIL Operational Support and Analysis Certification Training in Palm Beach Gardens, FL         ITIL Operational Support and Analysis Certification Training in Palm Coast, FL         ITIL Operational Support and Analysis Certification Training in Pembroke Pines, FL         ITIL Operational Support and Analysis Certification Training in Pensacola, FL         ITIL Operational Support and Analysis Certification Training in Pinellas Park, FL         ITIL Operational Support and Analysis Certification Training in Plant City, FL         ITIL Operational Support and Analysis Certification Training in Plantation, FL         ITIL Operational Support and Analysis Certification Training in Pompano Beach, FL         ITIL Operational Support and Analysis Certification Training in Port Orange, FL         ITIL Operational Support and Analysis Certification Training in Port St Lucie, FL         ITIL Operational Support and Analysis Certification Training in Royal Palm Beach, FL         ITIL Operational Support and Analysis Certification Training in Saint Cloud, FL         ITIL Operational Support and Analysis Certification Training in Sanford, FL         ITIL Operational Support and Analysis Certification Training in Sarasota, FL         ITIL Operational Support and Analysis Certification Training in St Petersburg, FL         ITIL Operational Support and Analysis Certification Training in Sunrise, FL         ITIL Operational Support and Analysis Certification Training in Tallahassee, FL         ITIL Operational Support and Analysis Certification Training in Tamarac, FL         ITIL Operational Support and Analysis Certification Training in Tampa, FL         ITIL Operational Support and Analysis Certification Training in Titusville, FL         ITIL Operational Support and Analysis Certification Training in Wellington, FL         ITIL Operational Support and Analysis Certification Training in West Palm Beach, FL         ITIL Operational Support and Analysis Certification Training in Weston, FL         ITIL Operational Support and Analysis Certification Training in Winter Garden, FL         ITIL Operational Support and Analysis Certification Training in Winter Haven, FL        



Disclaimer

  • "PMI®", "PMBOK®", "PMP®", "CAPM®" and "PMI-ACP®" are registered marks of the Project Management Institute, Inc.
  • "CSM", "CST" are Registered Trade Marks of The Scrum Alliance, USA.
  • COBIT® is a trademark of ISACA® registered in the United States and other countries.
  • CBAP® and IIBA® are registered trademarks of International Institute of Business Analysis™.

We Accept

We Accept

Follow Us

iCertGlobal facebook icon
iCertGlobal twitter
iCertGlobal linkedin

iCertGlobal Instagram
iCertGlobal twitter
iCertGlobal Youtube

Quick Enquiry Form

WhatsApp Us  /      +1 (713)-287-1187