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Attrition Has Never Been An Issue To This EdTech Company - iCertGlobal

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People are leaving. Dropping off like nine pins. According to the Bureau of Labor Statistics, stating he the people who quit was at 2.2% which translates to 3.22 million Americans. The highest seen since February 2001.

Does it impact the companies when employees leave? It depends on who is leaving. If it is a top performer, then it might rock the boat 

No Scarcity In Skills

iCertGlobal has faced a number of challenges, but never struggled with talent erosion. The ability to anticipate and manage expectations is one of its cornerstones. The company has risen in headcount steadily – not in leaps and bounds, but steady growth, just as their bottom line. “From that simple set-up with few heads” acknowledged their CEO Irfan Sharief “to where we stand today, I would say we have grown in numbers, increased our technology space but never compromised on core principles.” 

Attrition Low. So what’s the big deal? That speaks a lot that fails to meet the eye. For an industry that’s known for poaching talent, it speaks a lot about the stability of the company. 

It’s not a story by luck or chance that a company is started and survives and thrives in the digital transformation age when competition is fierce and you need to more than firefighting tactics. It’s one of audacity and ambition.

So, the challenge always is to enroll the employees in your mission. Unless, there is a buy-in from the staff, things will stall. 

Pay, Passion, Or Profession

Why do employees stay or quit? The same reason can be cited for staying or leaving – the corporate culture, may be suiting or stifling. Again, subjective. The likes and dislikes vary from person to person. As a professional, what drives you to work? Pay, passion, policies, principle, or perks or any other factor. It could also be the same for you to stick on. It may be difficult to pinpoint. It is imperative to retain key talent. Looking at workforce, some have chosen to stay since inception.remain since inception.

What makes them stay? This is a place wherein every hand is ‘deemed’ indispensable and the philosophy of the ‘leader is as good as the team” is perfectly embodied in spirit and letter.

The vision is to reach out to everyone wanting education – the level doesn’t matter. It’s the willingness to learn. One of the reasons to switch the knowledge transfer to electronic mode apart from connectivity is cost. When education became expensive, affordability raised too many concerns and the drop-out rate increased. To curb this drop rate and encourage to enrol, e-Learning met many objectives. It was swift in reach, affordable in cost, and powerful as a platform. And who will deliver them? Not robots?  So, it becomes even more important to retain the staff. Never undermine the check on attrition. When you take care of your employees, they will take care of business.

image courtesy: goo.gl/KnjbPz


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